Club Contact Information
To find a club’s phone number, address, or General Manager’s contact information, please use our club locator on Ballyfitness.com to find a link to your club’s profile page.
General Manager Contact Information
Please contact the General Manager of your club to make sure they are aware of your feedback. To find your General Manager's phone number and email address, use our club locator and link to your club’s profile page. If for some reason you do not hear back from your General Manager in a timely manner, please do not hesitate call the Member Support Center at 866-402-2559 and we will pass the information along.
Member Support Center Contact Information
We're in the process of revamping our Member Support Center to significantly decrease the hold time and increase the number of ways our Members will be able to contact us. We apologize for any inconvenience. You can also reach out to us via:
- Email: You can email us using this form.
- Automated Call Line: You can also call the Member Support Center using our automated number at 866-638-1323 to make a payment, renew your membership or obtain a new membership card.
The Member Support Center is open for your calls:
- Monday thru Friday, 6 am to 7 pm Pacific Standard Time
- Saturday, 6 am to 1 pm Pacific Standard Time
- Sunday, we are closed
We'd love to hear from you.
We really would. Reach out to us with all your thoughts, ideas,
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Whether you want to pay monthly, call one club home or have access to all Bally clubs nationwide, we have the perfect membership to match your mindset and budget.Be choosy