Frequently Asked Questions

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Simply choose from the categories below.
 

Top Five Frequently Asked Questions:

What is a guest pass and how do I get one?

Our 7-day guest pass allows you full access to state-of-the-art equipment, fun Group Exercise classes and more at the Bally Total Fitness club nearest you. To start your Bally experience, download a free 7-day guest pass today:

http://www.ballyfitness.com/get-started/guest-pass/free-guest-pass.aspx

Which is the club closest to me?

To find the club nearest you, please use our club locator.

What types of memberships does Bally offer?

Bally Total Fitness offers a wide variety of memberships that make fitness affordable for everyone. We offer No Long Term Commitment memberships for added flexibility, and One-Time Payment memberships that provide you maximum savings.

In addition to choosing your payment option, you can also decide what level of access is right for you; National access, Local area or One-Club access.

To find out more, please visit:

http://www.ballyfitness.com/discover-bally/gym-memberships.aspx

What type of Group Exercise Classes are offered at the club nearest me?

Club amenities, including Group Exercise Classes and schedules, vary by club location. Use our club locator to find the link to your club’s profile page for a listing of classes at your club.

What should I bring when I workout for the first time at Bally?

Pack your gym bag with the following items below to have a successful first time workout.

  • Your membership card.
  • Workout Towel – to wipe down the equipment you’ll be using.
  • A lock to keep your belongings safe. In some clubs, we have token-operated lockers. You can purchase tokens from a machine in the club and use them to access a key in the locker. It's best, however, to have your own lock. We recommend not bringing valuables into the club.
  • A water bottle.
  • Gym clothing and appropriate gym shoes if you’re not already wearing them.
  • Toiletries. We have soap in our locker room showers that can also be used as shampoo, but you may want to keep travel-sized toiletries in your gym bag
  • Swim suit, appropriate shower shoes or sandals and a towel if you intend to use wet areas.
  • Do not bring your own equipment.

FAQ Categories:

  • Account Management

    Have a question about your account? Bally Total Fitness account management FAQs will help with all your questions from changing your membership to switching gyms.

  • Bally Online Community

    Looking to stay up-to-date with the latest from Bally Total Fitness? You can find us on Twitter, Facebook & LinkedIn! Connect with other people who love fitness and share your thoughts, tips, success stories and more!

  • Bally Tools & Tips

    Fitness Tools & Tips to maximize your training and help you reach your fitness goals.

  • Careers

    Looking for a career at Bally Total Fitness? Check out our career FAQ page and get everything you need. You can also find us on LinkedIn or at ballyjobs.com.

  • Club Experience

    Answer all your questions about the Bally Fitness club experience here, including gym etiquette, club rules and more.

  • Club Information

    Looking for a club near you? Find a Bally Total Fitness in your neighborhood, club hours and more.

  • Contact Preferences

    Learn how to change your contact preferences.

  • Contact Us

    Contact us or find your nearest club now to get the answers to all your gym needs.

  • Corporate Gym Memberships

    Looking for a corporate gym membership? Learn more about the great corporate plans Bally Total Fitness offers.

  • Group Exercise Fitness Classes

    Bally Total Fitness offers excellent Group Exercise Classes. Group Exercise Classes are a great way to stay motivated and have fun while achieving your fitness goals.

  • Guest Pass

    Visit our Guest Pass FAQ section to learn about our guest pass and how you can download yours today!

  • Gym Membership Types and Benefits

    Have a question about our gym memberships or the many benefits our memberships offer? Find everything you're looking for and more.

  • Payments

    Need to know all of your Bally Total Fitness payment options? Visit our FAQ pages to get answers to all your questions. Take advantage of our tips and tools and all of our online resources.

  • Personal Training

    Our Personal Trainers are experts in customer service and meeting your goals. Visit our FAQ to learn more.

Contact Us

We'd love to hear from you.
We really would. Reach out to us with all your thoughts, ideas,
and questions.

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Pick Your Ideal Membership

Whether you want to pay monthly, call one club home or have access to all Bally clubs nationwide, we have the perfect membership to match your mindset and budget.

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