Frequently Asked Questions
Simply choose from the categories below.
Top Five Frequently Asked Questions:
Our 7-day guest pass allows you full access to state-of-the-art equipment, fun Group Exercise classes and more at the Bally Total Fitness club nearest you. To start your Bally experience, download a free 7-day guest pass today:
To find the club nearest you, please use our club locator.
Bally Total Fitness offers a wide variety of memberships that make fitness affordable for everyone. We offer No Long Term Commitment memberships for added flexibility, and One-Time Payment memberships that provide you maximum savings.
In addition to choosing your payment option, you can also decide what level of access is right for you; National access, Local area or One-Club access.
To find out more, please visit:
Club amenities, including Group Exercise Classes and schedules, vary by club location. Use our club locator to find the link to your club’s profile page for a listing of classes at your club.
Pack your gym bag with the following items below to have a successful first time workout.
- Your membership card.
- Workout Towel – to wipe down the equipment you’ll be using.
- A lock to keep your belongings safe. In some clubs, we have token-operated lockers. You can purchase tokens from a machine in the club and use them to access a key in the locker. It's best, however, to have your own lock. We recommend not bringing valuables into the club.
- A water bottle.
- Gym clothing and appropriate gym shoes if you’re not already wearing them.
- Toiletries. We have soap in our locker room showers that can also be used as shampoo, but you may want to keep travel-sized toiletries in your gym bag
- Swim suit, appropriate shower shoes or sandals and a towel if you intend to use wet areas.
- Do not bring your own equipment.
Have a question about your account? Bally Total Fitness account management FAQs will help with all your questions from changing your membership to switching gyms.
Bally Online Community
Looking to stay up-to-date with the latest from Bally Total Fitness? You can find us on Twitter, Facebook & LinkedIn! Connect with other people who love fitness and share your thoughts, tips, success stories and more!
Bally Tools & Tips
Fitness Tools & Tips to maximize your training and help you reach your fitness goals.
Looking for a career at Bally Total Fitness? Check out our career FAQ page and get everything you need. You can also find us on LinkedIn or at ballyjobs.com.
Answer all your questions about the Bally Fitness club experience here, including gym etiquette, club rules and more.
Looking for a club near you? Find a Bally Total Fitness in your neighborhood, club hours and more.
Learn how to change your contact preferences.
Contact us or find your nearest club now to get the answers to all your gym needs.
Corporate Gym Memberships
Looking for a corporate gym membership? Learn more about the great corporate plans Bally Total Fitness offers.
Group Exercise Fitness Classes
Bally Total Fitness offers excellent Group Exercise Classes. Group Exercise Classes are a great way to stay motivated and have fun while achieving your fitness goals.
Visit our Guest Pass FAQ section to learn about our guest pass and how you can download yours today!
Gym Membership Types and Benefits
Have a question about our gym memberships or the many benefits our memberships offer? Find everything you're looking for and more.
Need to know all of your Bally Total Fitness payment options? Visit our FAQ pages to get answers to all your questions. Take advantage of our tips and tools and all of our online resources.
Our Personal Trainers are experts in customer service and meeting your goals. Visit our FAQ to learn more.
We'd love to hear from you.
We really would. Reach out to us with all your thoughts, ideas,
Pick Your Ideal Membership
Whether you want to pay monthly, call one club home or have access to all Bally clubs nationwide, we have the perfect membership to match your mindset and budget.Be choosy