Membership FAQs

Bally is committed to making total fitness affordable for everyone. The price will depend on the membership options you choose. To find out the costs and options available to you:

• Call or stop by a local club and speak to a member of our staff. You’ll find out about Bally’s standard prices, as well as any club-specific promotions. Find a Club.
• View prices online for clubs nearby. Begin the process for buying a membership online. If you don’t see a membership you want, simply exit without buying. Join Online

Yes. Bally offers both Prepaid and Easy Monthly Payment memberships online. Just select your home club, choose the membership that’s right for you, and provide some basic information. Join Online.

Yes. If you purchase one of our One Club Access or Local Access memberships, you can transfer your membership to a club near your new address. You might want to consider a Nationwide Access membership, which allows unlimited use of all Bally Total Fitness^® clubs nationwide. If there is no Bally club near your new location, you may become eligible to cancel your membership.

Because we provide so many membership options, we suggest you speak with a member of our staff at your local club who can answer your questions. Find a Club.

You can search for clubs near your new address by city, state or zip code. For each club, you can view club hours, amenities, directions, and group exercise schedules. Find a Club.

Once you move, come back to our web site and get a free guest pass so you can work out free for 7 days.

Working out with a family member is a great idea! It’s a great way to spend time together and help all of you get results.

If you are nearing the renewal date of your membership, you may qualify for a special family member add-on offer. You can renew online and add a family member by going to My Account. Don’t have a username and password yet? Register to manage your account online.

If you are more than two months from your renewal date, visit your local club and speak with a member of our staff. He or she will provide you with information on any special offers for family add-ons that may be available.

Note that there are minimum age restrictions by state for when children can work out at a club with or without their parents. View minimum ages (See question "What is the minimum age to be a Bally Total Fitness member?") . For younger children, many clubs have a Kids Club, which offers babysitting services. Find a club near you to view details, including Kids Club hours.

Yes. A corporate membership is a great way to benefit your employees. Visit our Corporate Membership page to learn more.

If you are an individual employee, contact your HR department to find out if your company is currently participating in the Bally corporate membership program.

Eligibility varies from state to state. Refer to the chart below to find out what the policy is in your state. However, in all cases, someone at least 18 years old must make the actual membership purchase. Memberships can only be purchased online for someone who is 18 or older.

Note that these restrictions do not apply to students of Total Martial Arts (TMA).

You can search for clubs near a city, state, or zip code. For each club, you can view hours, amenities, directions to the club, and group exercise schedules.

Find a Club

Any email we send you will contain a link to unsubscribe.

To be placed on our do-not-mail list, please send your name, address and signature to the following address:

  Bally Total Fitness Corp.
  Do Not Mail List
  8700 W. Bryn Mawr Ave.
  Chicago, IL 60631

You may also want to add your name to the Direct Marketing Association's (DMA) Mail Preference Service (MPS) MPS allows you to "opt out" of national mailing lists. When you register with MPS, your name and address are placed on a "do-not-mail" file. Companies that are DMA members must purge their prospect mailing lists of the individuals who have registered with MPS. Although registration with MPS will help reduce the amount of unsolicited mail that you receive, it will not stop all unsolicited mail.

The MPS "do-not-mail" file is updated four times a year. Your name remains on file for five years. If you move during this time you must re-register with the service. Typically you will see the amount of mail you receive begin to decrease approximately two months after your name is entered onto the quarterly file. Registration through the mail is free, or it may be done online for $5 by going to http://www.dmaconsumers.org/offmailinglist.html. If you register through the mail, simply send a brief letter with your name, address, and signature to the following address:

To be placed on our do-not-call list, please send your name, address, phone number and signature to the following address:

  Bally Total Fitness Corp.
  Attn: Scott Munn/ Do Not Call List
  8700 W. Bryn Mawr Ave.
  Chicago, IL 60631

You may also want to add your telephone number to the Telephone Preference Service (TPS). The TPS is a free service to assist those consumers in decreasing the number of calls received at home. When you register with TPS, your name, address and telephone number are placed on a do-not-call file for five years. This "delete file" is provided to telephone marketing companies (who choose to use it) four times a year. It is important to note that all companies that are members of The DMA are required to use TPS.

You may register with this free consumer service online at: http://www.dmaconsumers.org/offmailinglist.html. Just complete and print the online form and follow the mailing instructions to register free-of-charge. For faster service, you may register your home telephone number online and provide your credit card information to cover the $5 service charge. Your request will be processed within 30 days, instead of the 90 days if registering by mail.

Or you may register for TPS by mailing a written request including your name, complete home address, phone number including area code, and signature to:

The staff at your local club can provide information about any promotions running in your area. You may want to visit a club, so you can tour the facilities and get all your questions answered at the same time. Find a Club.

Yes! Our Nationwide Access memberships include the use of all Bally Total Fitness clubs nationwide.

Yes. Just visit your local Bally club and speak with a member of our staff to purchase a gift membership. Find a club near you.

Each state has different rules about how to cancel a contract. Typically, you have 3 to 5 days after you sign the contract and you must send a letter stating that you wish to cancel. You should review your contract to see what rules apply in your state. If you have any questions about your contract, contact our Member Services organization.

You can make a payment through our website (Make a Payment), or you may call our automated payment line at 1-866-40-BALLY seven days a week, 24 hours a day to pay by phone using your credit card. You may also mail your payment with your coupon or statement.

You may enroll in our easy and convenient Electronic Funds Transfer through our website (Make a Payment), or by calling 1-866-40-BALLY to give us your credit card or checking or savings account information. Your payments will then be automatically charged to your credit card or deducted from your checking or savings account each month.

You may make changes to your Electronic Funds Transfer through our website (Make a Payment), or by calling 1-866-40-BALLY to give us new credit card or checking or savings account information. We will then make the changes.

Payments made online by credit card will be processed and posted to your account instantaneously. Payments made with checking or savings accounts will be processed and posted to your account in 1-2 business days.

You can get your membership payment information through our website (My Account) or by contacting us at Member Services.

You can get your membership payment information through our website (Member Services). Please note: If you are paying by checking or savings account, your payment will be reviewed and posted to your Bally account in 1-2 business days.

You can get your membership payoff amount through our website (My Account) or by contacting us at Member Services. You can use your credit card or have the amount deducted from your checking or savings account (Make a Payment).

You may renew your membership through our website (membership renewal) or pay by credit card through our automated renewal line at 1-866-40-BALLY seven days a week, 24 hours a day. You may also call our Member Services renewal line 1-866-40-BALLY to renew using your credit card or checking or savings account.

Bally Total Fitness is committed to improving the quality of our facilities and services for our members. In order to continue providing these important improvements for you, it is necessary to increase your monthly renewal dues in accordance with your membership agreement. Most agreements provide for annual increases of either 10%, $12.00, or in accordance with the increase in the U.S. Consumer Price Index. You should refer to your membership agreement to determine which type of increase applies to you.

In many states, Bally Total Fitness is required to collect any applicable state and local sales tax on renewal dues.

Renewal payments made online by credit card will be processed and posted to your account instantaneously. If you are paying by checking or savings account, your payment will be processed and posted to your Bally account in 1-2 business days.

If you have paid off your financed membership fee, you can get your renewal amount on our website (My Account). Otherwise please call our renewal line at 1-866-40-BALLY.

You can get your membership expiration date on the website (My Account).

You may add a family member to your membership upon renewing your membership through the special offer on our website (membership renewal). You may also inquire about the prices of other family add-on memberships at your local club. Prices may vary from club to club. The family member that you add on will have the privileges that you have under your membership agreement.

You may purchase an upgrade to your membership that will allow you to access additional Bally Total Fitness clubs. The cost of an upgrade may vary from club to club, so visit your local Bally Total Fitness club and a Program Director will explain each option.

Just visit your local Bally Total Fitness club and ask any member of our staff to explain the benefits and pricing of our various personal training packages.

If you purchased a transferable membership (check your membership agreement), you may transfer your membership to another person by completing a person to person transfer agreement and fulfilling the following requirements:

1. Membership fee must be paid in full
2. Membership is a transferable type and has not been previously transferred.
3. Membership dues or renewal must be current.
4. Transfer fee payment is submitted with form.
5. A copy of the original member's valid driver's license.
6. A copy of the new member's valid driver's license.

Call, write or email Member Services to obtain the transfer form as well as the amount of the transfer fee (varies by state).

So that we can verify your name change, we'll need you to provide us with a copy of one of the following:

1. Marriage Certificate.
2. Driver's License with Picture I.D.
3. Divorce Papers.
4. Legal Petition for Name Change.

Send your document and request to Member Services. We will process your request upon receipt. Your new membership card will be available at the club in 7-10 days of receipt of your order.

Note: Driver's License cannot be used in cases of legal name changes.

You may update your address and telephone information through our website (update account information form) or call, write, or email Member Services.

All of our clubs are listed on our website's club locator. Just enter your zip code and you will find the club nearest you.

You may be eligible to take advantage of our inactive membership option. Under this option, for just $4.00 per month or $48 per year, you may maintain your membership until you are able to begin using your membership again. Just call, write, or email Member Services for more specific information.

State laws regarding distance requirements from clubs and cancellation fees vary, so you will need to call, write, or email Member Services for specific information about your membership. If you do meet the requirements, you will need to provide us with a copy of one of the following items as confirmation of your new address:

1. A utility bill in your name.
2. A bank or credit card statement in your name.
3. Your new driver's license.
4. Your new lease.
5. The postal forwarding mail sticker.
6. Your military orders which include location and report date.
7. A document verifying your campus address.

Send the information to Member Services. We will review your cancellation request and contact you by mail.

There is a $10 fee for replacement membership cards. You may order a replacement card through our website (membership card replacement form). You may also pay by phone by calling 1-866-40-BALLY and using your credit card or checking account.

Your new membership card will be available at your home club (the club you selected when you purchased your membership) in 7-10 days of receipt of your order.

New membership card payments made online by credit card will be processed and posted to your account instantaneously. Payments made with checking or savings accounts will be processed and posted to your account in 1-2 business days.

You may be eligible to take advantage of our inactive membership option. Under this option, for just $4.00 per month or $48 per year, you may maintain your membership until you are able to begin using your membership again. Just call, write, or email Member Services for more specific information.

Call 866-40-BALLY between the hours of 6am and 5pm PST Monday - Friday.

Mail all correspondence to:

Bally Total Fitness
P.O. Box 1090,
Norwalk, CA
90651-1090.

You may contact Member Services through our website (contact form). We will make every effort to respond to your specific question via e-mail within 3-5 days. If you require immediate attention, please call our Member Services department.